Skip to main content

Building the compliance layer for client conversations

TakeNote was founded with a straightforward observation: financial advisers are spending too much of their time documenting meetings and not enough time giving advice.

Our Story

The rise of AI meeting tools promised to fix this. Transcription became fast. Summaries became automatic. But for advisers working under FCA regulation, the fundamental problem remained — generic AI tools produce generic output. They capture what was said, but they don't produce what the regulator expects to see.

The gap between a transcript and an FCA-compliant suitability record is where advisers lose hours every week. It's where compliance risk accumulates. And it's where we saw an opportunity to build something better.

TakeNote exists to close that gap.

What We Do

TakeNote is an AI-powered meeting intelligence platform built exclusively for FCA-regulated financial advisory firms. We automatically record, transcribe, and summarise client meetings into structured, compliance-ready documentation — so advisers can focus on the conversation, not the paperwork that follows it.

FCA-structured suitability notes by default
Capture advice given and risk profiles discussed
Capacity for loss confirmation and vulnerability assessment
Action items agreed and formatted for regulator review

We built TakeNote for the specific needs of UK wealth management because we believe that regulated advice deserves purpose-built technology, not generic tools with a compliance label bolted on.

Why We're Different

The AI meeting space is crowded. Dozens of tools can transcribe a conversation and produce a summary. But financial advice isn't a sales call. The documentation requirements are fundamentally different, and the consequences of getting them wrong are serious.

Compliance First, Not Compliance Later

Every feature we build starts with the regulatory requirement and works backwards to the user experience. Our summaries are structured around FCA suitability obligations from the ground up — not adapted from a template designed for a different industry.

UK by Design, Not by Configuration

Client conversations are processed and stored exclusively within the United Kingdom, on Microsoft Azure infrastructure in the UK South region. This isn't a setting you toggle on. It's how the platform is built. Your clients' financial data never leaves British soil.

Built for Advice, Not for Everything

We don't serve sales teams, recruiters, podcasters, or general business. We serve FCA-regulated advisory firms. That focus means our AI understands ISAs, SIPPs, drawdown, DFMs, capacity for loss, and attitude to risk — because that's the only language it was trained to speak.

Our Mission

To give every financial adviser the tools to document client meetings accurately, compliantly, and effortlessly — so they can spend their time where it matters most: giving good advice.

What We Believe

Advisers Should Advise

The average IFA spends 6-8 hours per week on post-meeting administration. That's time taken away from clients, away from advice, and away from the work that actually grows a practice. Technology should eliminate that burden, not shift it.

Compliance Should Be Automatic

Meeting documentation shouldn't depend on how diligent an individual adviser is on a given afternoon. When compliance is built into the workflow rather than layered on top of it, every meeting produces a consistent, audit-ready record — regardless of who conducted it.

Data Residency Is Non-Negotiable

When clients share their financial circumstances, health information, and family details in a recorded meeting, that data deserves the highest standard of protection. For UK-regulated firms, that means UK processing and UK storage. No exceptions, no workarounds, no fine print.

AI Should Augment, Not Replace

We don't believe AI should make decisions about client suitability. We believe it should capture conversations with precision, structure them intelligently, and present them to a qualified human for review and approval. The adviser is always in control.

Who We Serve

TakeNote is designed for FCA-regulated financial advisory firms across the United Kingdom — from individual advisers and boutique practices to multi-adviser firms and national advisory networks.

Financial Advisers

Who want to reclaim hours of post-meeting admin time, produce higher-quality documentation, and focus on the client relationship rather than the paperwork.

Compliance Officers

Who need firm-wide visibility over meeting documentation, consistent FCA-structured output across all advisers, and audit-ready records that can be exported in minutes rather than collated over weeks.

Our Approach to Security

We operate in a sector where trust is everything. Our clients are entrusted with their customers' financial futures, and we are entrusted with the conversations that shape those futures.

Security Features

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • Role-based access controls
  • Multi-factor authentication for every user
  • Immutable audit logs for all actions

Certifications

  • SOC 2 Type II Certified
  • Cyber Essentials Plus Certified
  • ISO 27001 Certification (in progress)
  • Annual penetration testing by CREST-accredited firm

Registered Details

Company Name

TakeNote Ltd

Address

7 Bell Yard
London WC2A 2JR

Registration

Registered in England and Wales

Company: 14828718

ICO: ZB622400

Get in Touch

hello@takenote.ai

Whether you're ready for a demo, exploring options for your firm, or simply want to learn more about how TakeNote works, we'd welcome the conversation.