Insights
FCA compliance insights, best practices, and thought leadership from the TakeNote team
The gap between a generic meeting summary and a record of regulated advice aligned to FCA expectations — and why it matters more than you think when the FCA comes knocking.
TakeNote's summary engine works at two levels — a structured FCA-ready summary of any single meeting, and an aggregated view of every conversation you have ever had with a client. We explain how it works and why it changes the way advisers prepare.
Cafés, open-plan offices, conference lines — real client meetings are rarely studio-quality. We show how the TakeNote transcription engine handles background noise, overlapping speech, and code-switching without losing accuracy.
Overlapping voices, accents, background noise — real client meetings are messy. Here is how the TakeNote transcription engine and its post-processing layer produce clean, attribution-accurate transcripts every time.
AI-powered meeting intelligence is moving from novelty to regulatory infrastructure. We look at where the technology is heading and what it means for IFA firms navigating Consumer Duty and MiFID II in 2026.
COBS 9 and Consumer Duty set out exactly what a suitability record must contain. Most advisers know the theory — but do your meeting notes actually pass muster? A practical checklist.
The UK retained MiFID II's Article 16 call recording obligations after Brexit. We break down what the rules require, which conversations must be recorded, and how long you must keep them.