Cookie Policy
TakeNote.ai — Effective Date: April 2026
1. Introduction
This Cookie Policy explains how ClientScan Limited, trading as TakeNote.ai ("we", "us", "our"), uses cookies and similar tracking technologies when you visit our website at www.takenote.ai ("Website").
This policy should be read alongside our Privacy Policy, which provides further detail on how we handle your personal data.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function efficiently, to improve the user experience, and to provide information to website operators.
Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies"). Cookies may persist on your device for varying durations: "session cookies" are deleted when you close your browser, while "persistent cookies" remain until they expire or you delete them.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Website. They enable core functionality such as user authentication, account security, and session management. Without these cookies, the services you have requested cannot be provided. These cookies do not require your consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | TakeNote.ai | Maintains your login session | Session |
| csrf_token | TakeNote.ai | Protects against cross-site request forgery | Session |
| cookie_consent | TakeNote.ai | Stores your cookie preferences | 12 months |
3.2 Functional Cookies
These cookies allow the Website to remember choices you have made (such as language or region preferences) and provide enhanced, personalised features. If you disable these cookies, some features may not function as intended.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| user_prefs | TakeNote.ai | Stores user interface preferences | 12 months |
| lang | TakeNote.ai | Remembers language selection | 12 months |
3.3 Analytics Cookies
These cookies collect information about how visitors use the Website, such as which pages are visited most often and whether users encounter error messages. The data collected is aggregated and anonymous. We use this information to improve how the Website works.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 24 months |
| _ga_* | Google Analytics | Maintains session state | 24 months |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
3.4 Marketing Cookies
These cookies are used to track visitors across websites in order to display relevant advertisements. They are set by third-party advertising partners and may be used to build a profile of your interests. If you do not allow these cookies, you will still see advertisements, but they will be less relevant to you.
We will only set marketing cookies with your explicit consent.
4. How to Manage Cookies
You can control and manage cookies in several ways:
4.1 Cookie Consent Banner
When you first visit the Website, a cookie consent banner will allow you to accept or reject non-essential cookies. You can change your preferences at any time by accessing the cookie settings link in the Website footer.
4.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically set your browser to block or delete cookies, or to notify you before a cookie is set. Please note that blocking all cookies may affect the functionality of the Website. Instructions for managing cookies in common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and Site Permissions
4.3 Opt-Out of Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
5. Similar Technologies
In addition to cookies, we may use similar technologies such as web beacons (pixel tags), local storage, and fingerprinting techniques to collect information about your interaction with the Website. These technologies are subject to the same controls described in this policy.
6. Data Collected via Cookies
Cookies and similar technologies may collect the following types of information:
- Your IP address and approximate geographic location.
- Browser type, operating system, and device information.
- Pages visited, time spent on pages, and navigation paths.
- Referring website or search terms used.
For information on how we process personal data collected via cookies, please refer to our Privacy Policy.
7. Third-Party Cookies
Some cookies on our Website are set by third-party services. We do not control these third-party cookies and recommend that you review the relevant third-party privacy policies:
- Google Analytics: https://policies.google.com/privacy
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Cookie Policy, please contact us:
ClientScan Limited7 Bell Yard, London, WC2A 2JR
Email: contact@takenote.ai